Meet The Team

Sam’s role at Orange Roofs is mainly revenue management, online marketing, channel management and welcoming new owners to Orange Roofs’ portfolio.  She oversees the smooth running of the onboarding process when a new property joins our small family of luxury holiday homes and,  with the incredible support of Billie and Torrie, ensures the smooth service of full property management and superb guest experience. Apart from keeping current and aware of Orange Roofs’ position as a St Ives holiday let agency, she remains creative to ensure the business continues to develop and deliver what guests and owners need from their chosen holiday let agency. Sam project manages interior projects and renovation work for owners where they feel a bit blinded by the task or simply have a shortage of time and too great a distance from their homes.

In her spare time you will find Sam out walking Toast on Cornwall’s beautiful beaches or within its stunning rural countryside.

Ross has the gigantic task of managing the financial side to owner accounts as well as overseeing the business overall. Through his working life, Ross has been involved with pretty much all aspects of operating a holiday letting business, so he can jump in to help with pretty much any situation that arises. His customer skills are second to none and inspire us all within the team. He is also our photographer as well as (with any small business) getting involved with creative projects and overseeing developments such as our Orange Roofs App.

Ross loves being outdoors as well as being a lover of great coffee, food and art, so weekend time off normally means a dog walk followed by a pit stop to enjoy delicious local food, coffee and galleries. Ross rows for Mounts Bay Pilot Gig Club and so, most of the summer is spent at regattas competing or he’s training of some sorts!

Torrie joined Orange Roofs in December 2021 and has demonstrated how tenacious she is at striving for excellence. Torrie’s character fits her role so perfectly as she is incredibly friendly, an attentive listener and goes the extra mile to help make someone’s day so much better. She is responsible for the Operations Team and ensuring at each touch point guests and owners receive a positive and memorable experience from the moment they find Orange Roofs online.  The attention to detail Torrie fosters means an Orange Roofs guest and owner will feel supported and informed from the moment they make first contact.

In her spare time Torrie enjoys spending time with her horses Cracker and Tommy and taking part in all things equestrian, visiting the many fantastic local cafes and restaurants with friends (finding all the best spots!) or relaxing at home with a coffee and a true crime documentary. Torrie is also busy with projects including an eco-friendly equestrian clothing brand, social media blogging and linked to these is currently planning a series of beach cleans.

Kat joined Orange Roofs in December 2025. Since, whether she’s behind the lens capturing the perfect light in one of our properties or editing engaging footage for our followers, Kat’s creativity brings the magic of St Ives to life. Kat is also an integral part of the Operations Team being at the end of the phone (or Mac) to offer assistance from choosing a holiday home, booking it and then working hard (always with that smile!) to ensure guests have the support and guidance to get them to their chosen holiday homes seamlessly in readiness to make incredible holiday memories.

Kat is currently kept on her toes by Bella, her energetic Fox Red Labrador puppy! When not working, she loves being in or around the water (though she admits to preferring the warmer summer months). With a background in professional lifesaving for the RNLI, Kat knows our beaches better than anyone; her local insight ensures our guests get the best-and safest-advice for their coastal adventures.

Darcie has been an integral part of the Orange Roofs’ team since Autumn 2023 and has slotted in brilliantly. With strong and established experience in hospitality, Darcie really does go that extra mile to make sure guests’ stays are as perfect as they can be. Darcie’s role is key within the operations team in running a very well-oiled operation, delivering exceptional service to our owners and guests. Her eye for detail and tenacity means that everything is working as it should be before a guest arrives to their St Ives holiday cottage. If it can’t be fixed on the arrival day, Darcie organises the correct trade person to get it fixed as soon as possible. You may see Darcie whizzing around St Ives on changeover days between properties whilst doing her fundamental and very important checks.

What is super important to Darcie is her children. They are two very beautiful young children who keep her busy and fulfilled! They spend their free time together on the beach, play grounds, visiting family and generally being a tight and loving family altogether.

Orange Roofs, Park Avenue, St Ives, TR26 2DN.

Orange Roofs Cornwall Ltd trading as Orange Roofs is registered in England and Wales with company number 09529997 | VAT registered number: GB 260 202947