Sam Sheppard - Director
Sam’s role at Orange Roofs is to mainly oversee the smooth running of the operational side of the business with the incredible support of Billie and Charlie. She manages new properties joining Orange Roofs and ensures owners feel supported through the entire process. Apart from keeping current and aware of Orange Roofs’ position as a St Ives holiday let agency, she remains creative to ensure the business develops always and delivers what guests and owners need from their chosen holiday let agency. Sam project manages interior projects and renovation work too for owners where they feel a bit blinded by the task or simply a shortage of time and too great a distance from their homes.
Ross Sheppard - Director
Ross has the gigantic task of managing the financial side to owner accounts as well as the business accounts. Through his working life, Ross has been involved with pretty much all aspects of operating a holiday letting business, so he can jump in to help with pretty much any situation that arises. He is also our photographer as well as (with any small business) getting involved with creative projects and overseeing developments such as our Orange Roofs App.
Billie Goulden - Sales & Marketing Administrator
Billie has been with Orange Roofs since January 2019 and is the whizz behind our social media pages as well as content writing online plus is simply magnificent with our guests. Billie gets involved with the acquisition of new properties to our portfolio as well as managing the existing properties to maintain the high Orange Roofs standards that all our guests have now come to expect. Billie is also the ‘creative manager’ behind our photos helping Ross set up the homes to look inviting, enticing and extremely bookable!
Charlie Cannon - Properties Administrator
Charlie joined Orange Roofs July 2020 and has settled exceptionally well into the team (it feels like we’ve all been together since the inception of Orange Roofs in 2015). Charlie is very hands on with ensuring that all properties have legal health and safety compliancy as well as maintaining the Orange Roofs standards. He maintains frequent changes to the key safe codes as well as ensures that all property information is relayed to guests as accurately as possible after they have booked and when they come to stay. Charlie also loves chatting to guests and owners and has a chivalrous way about him inspiring confidence and trust.
We all make the tea and we all muck in whatever is needed to ensure that properties are very well looked after and guests and owners alike feel happy and supported.
There are two office dogs too – Sheppy and Hops. Shep is a blue merle border collie who can be quite opinionated and Hops who prefers to mind her own business under a desk (or better still be left at home for a duvet day!)